Data centers

General

We use two ISO27001-certified data centers in Nuremberg for our customers, which are operated by partners. Both data centers are completely used independently with its own infrastructure (firewalls, load balancers, switches, etc.). Our data centers (RZ01 and RZ02) are redundantly connected to each other with 10,000 Mbit / s via fiber optics, so that a failover to the other location can take place in the event of problems. The sub-distribution within the data center takes place via 10,000 Mbit / s switches and two ports per customer system.

Data center RZ01

Location

Deutschherrnstr. 15-19 – 90429 Nuremberg

Power Supply

  • 99.991% p. a. availability for energy supply
  • Redundant UPS supply (A and B feed)
  • Emergency power via diesel generators with fuel supply for at least 48 hours under full load
  • Diesel tanks that can be refilled during operation (refueling before the minimum level is reached, secured by a 24/7 delivery contract)
  • Redundant connection to the energy supplier

Air Conditioning

  • Redundant air conditioning with 99.991% p. a. availability
  • Separation of cold and warm areas by cold and hot aisles

Network Connection

  • 99.991% p. a. availability of the backbone
  • Multiple redundant and carrier-neutral internet connection to your own multiple10 Gbit/s fiber optic backbone
  • Total capacity of the internet connection 800 Gbit/s for the data center
  • Redundant connection to all important peering points

Fire protection

  • Comprehensive fire alarm system with direct connection to the Nuremberg fire brigade
  • Permanent oxygen reduction through OxyReduct®
  • Use of non-combustible or only flame-retardant materials
  • Structural measures according to fire resistance class F90

Safety

  • Video surveillance with archiving
  • Security service (24 hours)
  • Electronic access control system with 24/7 access via transponder card to the data center
  • Locks for separating people and goods
  • Rack monitoring with powerful monitoring systems

Certifications

  • Awarded 5 stars in the eco Datacenter Star Audit for single site and interconnected site
  • ISO / IEC 27001: Information Security Management System
  • ISO 27001: Certification based on IT basic protection
  • ISO / IEC 20000-1: Service management system
  • ISO 9001: quality management system
  • ISO 14001: environmental management system
  • VdS 3406: Object-specific security management system
  • PCI DSS: Payment Card Industry Data Security Standard
  • ISAE 3402 Type II: Internal control system based on COBIT 5

Data center RZ02

Location

Sigmundstraße 135 – 90431 Nuremberg

Power Supply

  • AC: 230V, 16A
  • Redundant UPS systems
  • Battery operation: approx. 15 minutes
  • Emergency power system
  • Emergency diesel for autonomous operation
  • Power is supplied via a raised floor

Air Conditioning

  • Energy-efficient direct free cooling redundancy N + 2
  • Cold aisle containment
  • Underfloor air conditioning
  • Above-average high double floor
  • Temperature monitoring of the room air and in server / distribution cabinets

Network Connection

  • 99.991% p. a. availability of the backbone
  • Multiple redundant and carrier-neutral internet connection to your own multiple10 Gbit/s fiber optic backbone
  • Total capacity of the internet connection 800 Gbit/s for the data center
  • Redundant connection to all important peering points

Fire protection

  • Modern early fire detection system with direct connection to the local fire brigade
  • Special door and locking systems

Safety

  • Video-monitored high security fence around the entire data center park
  • Access only via access control terminals with transponders or access cards
  • State-of-the-art surveillance cameras for 24/7 surveillance of driveways, entrances, security gates and server rooms

Certifications

  • Certified according to DIN ISO / IEC 27001
  • Internationally recognized standard for information security
  • Certification for infrastructure and operation of the entire data center park
  • Proof of continuous improvement and sustainable control of the security standards