Rocket.Chat

Evolve Your Communication

  • Free for 30 days
  • Updates Included
  • Data Sovereignty
Rocket.Chat Logo

The following features are inkluded in all packages

Updates inclusive

Backups inclusive

Professional 8×5 Support

DC Certificates ISO27001

No contract term

Traffic flat

3x replicated Storage

Open Source Communication

Rocket.Chat is your tool for online communication, based on open source. The app can be used by everyone, no matter if it’s for private or professional use! Nowadays, home office, remote work and secure, stable and – most importantly – location independent communication have become an absolute standard: Rocket.Chat is the perfect app for this.

With your Managed Rocket.Chat you always have the latest version and don’t have to worry about updates, backups & Co. The app just runs!

 

More than just a Chat

Real-time support

Include Rocket.Chat’s LiveChat feature on your website and allow users to interact with your business in real time. This way, questions from potential and existing customers are resolved immediately, without them having to wait hours or days for an email response. Try it out by using our LiveChat in the bottom right corner, and say hi! 

File and screen sharing

Easily share files with others via drag-and-drop: whether in a private chat or a group. Especially, when working remotely, screen sharing in integrated video chats is a great way to track your screen activity in real time, enabling efficient and location-independent collaboration!

Versatile Communication

Communicate with your friends and colleagues in the way that suits you best! From classic chatting via text message, to convenient voice messaging, to cutting-edge video telephony: Rocket.Chat has it all!

Quick Start in 3 Easy Steps

Login or Create Account

Register a new account or login with an existing one.

Start your Application

Launch a single or multiple instances of your App.

Login to your new App

Access your Open Source App. Start using it within minutes.

Our Services. For Your Success

30 Days Free Trial

With us you have the possibility to use all Open Source Apps for 30 days free of charge. And without any subscription trap – we rely on your trust.

Data Centers in Germany

All open source apps are hosted in our ISO-certified data centers in Nuremberg, Germany. You can be sure that your data is safe and sound.

Security Standards

Data security and protection are a must for you? For us too! You can rely on our compliance with the GDPR. We apply the highest security standards.

World-class Support

You will not end up in a hotline queue with us. Talk to us! We are happy to support you and solve your problems. Anytime!

Flexible Pricing

Choose a plan from our broad portfolio that fits your business best. If you need an individual package, please contact us.

Always Up-to-Date

Sit back and relax! We take care that your open source apps are updated regularly and stay up-to-date.

We Help You Achieve Your Goals!

Our trustworthy cloud infrastructure is designed to provide you with the ultimate peace of mind. Built on cutting-edge technology and security protocols, our platform offers unparalleled reliability and scalability, with 24/7 monitoring and support. We take data security seriously, and our robust backup and disaster recovery systems ensure that your data is always safe and accessible. Whether you’re a small business or a large enterprise, our cloud infrastructure is the perfect choice for your mission-critical applications and workloads. Trust us to deliver the performance, security, and scalability you need to grow your business with confidence.

Start Your Rocket.Chat in Minutes

Setup. Updates. Operation. We take care of it!

FAQ

What audience is Rocket.Chat suitable for?

Rocket.Chat can be used by anyone who wants to chat: whether it’s companies, departments, administrations, support groups, etc…

Who can I contact in case of a problem?

You can get help at nws@netways.de and in the LiveChat at the bottom right. For general questions regarding the settings, we recommend the Rocket.Chat forum and the documentation.

How can I add users to Rocket.Chat?

There are several ways to add users to your Rocket.Chat server.

  1. Manually via the Administration/User section:

Click on your username, open the Administration section, select Users and enter the desired user data after clicking +.

  1. activate the registration form:

To activate the registration form, first open the administration area and select Accounts. Expand the Registration section below and set the registration form to either Public or Secret URL. If you use Secret URL, you can also change the secret URL of the registration form to a desired string. Then scroll down and click Save Change. To get to the registration form, simply add /register/”your-string” to your Rocket.Chat link.

Why can't I upload certain files?

Rocket.Chat is preconfigured to allow only certain file types, which you can change in Administration > Upload File.

How does the Rocket.Chat LiveChat feature work?

The live chat feature is only available in the Extended and Premium plans and is enabled by default.

To activate/deactivate it:

Log in with your credentials, click on your username in the top left corner, select Administration, then go to LiveChat and change the live chat activation. Scroll down and click Save Changes. Close the administration screen on the top left and reload the page in your browser. To make LiveChat available on your site, make sure the LiveChat switch on the left is set to green. Then click on the down arrow next to your username, select LiveChat and then Installation. If you follow the instructions on the page, you can use the same Java script to embed the LiveChat feature on multiple websites. Again, we have no hard limits. Here you can find more instructions for LiveChat.

How do I enable Jitsi for Rocket.Chat?

If you would like to use Jitsi with your Rocket.Chat, you need to download Jitsi from the Marketplace. For any further information and what to do it exactly, feel free to read Joshua’s helpful blogpost!

How can I cancel Rocket.Chat?

You can cancel the app either monthly or annually in the contract overview under Manage Contract.

Contact Us!

You have any requests or questions, or just want to say ‘hi’? Get in touch with us! We are happy to hear from you! Send us a message and we’ll see you in a bit!