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Digitalization affects all areas and processes of a company. IT managers therefore have to configure, monitor and maintain more and more devices, systems and solutions. However, there is often a lack of resources for this. Managed service providers (MSPs) not only relieve internal IT of routine tasks, but also offer specialist expertise that medium-sized companies in particular can hardly build up themselves. The shortage of IT specialists is no longer a vision of the future, but a reality in...