Success Story
MIB Management
Institut Bochum

MIB Management Institute Bochum

The challenge

“However, our existing infrastructure could barely keep up with this pace. Our fragmented system landscape consisted of several large VPS instances, each running different customer systems. This led to high maintenance costs and little automation,” says Andre Plöger, Chief Technology Officer (CTO) at mib Management Institut Bochum GmbH and responsible for the overall technical architecture. Updates had to be installed individually for each instance, backups had to be checked manually and inhomogeneous versions increasingly resulted in technical legacy issues. In addition, there was no central overview of running instances, resources or costs, which made management even more difficult. Although the customer data was stored securely in a German data center, the source code of the application itself was stored in a repository outside the EU, which did not meet the desired data protection requirements.

Solution

Data protection requirements

During the initial contact, //mib received concrete and realistic solution proposals from the existing portfolio, which was tailored to the situation. The fact that the data would remain entirely in Germany was particularly convincing, which meant that the data protection and compliance requirements could be met in full.

Related service offer

The service offering from NETWAYS Web Service – consisting of Managed Kubernetes, a self-hosted GitLab instance for the application and infrastructure repositories and the accompanying support from the personal MyEngineer® – quickly proved to be the optimal solution for the desired requirements.

Simple scaling

Thanks to the robust and highly available Kubernetes infrastructure, the application can not only be provided more reliably and stably, but can also be scaled much more easily. The previously very complex and error-prone maintenance of the infrastructure stacks was completely taken over, which immediately led to a noticeable reduction in the workload of the internal IT team at //mibs. “The time and energy gained is now flowing into the further development of Copiki – precisely where our actual added value is created.”

Success

Progress in development

The move of the infrastructure to the Managed Kubernetes environment was an important milestone in the development
of version 4 of the SaaS application Copiki from mib Management Institut Bochum GmbH and a significant step on
the way to rethinking integrated management systems.

More stable system

The introduction of dedicated environments for development, testing, staging and production makes it possible to test functions
much better before they go live. “Our customers benefit directly from this: they
receive a more stable application, faster feature releases and a more reliable user experience.”

Achieving the goals

All targets were achieved and many were even exceeded. The reliable, highly available infrastructure enables
to make the service level agreement (SLA) even more attractive to customers. “At the same time, the
collaboration with MyEngineer® and the entire NWS team has proven to be extremely profitable. Our
ideas were not only implemented, but also thought through – with an understanding of the big picture and the
right eye for technical details,” says Plöger.

A look into the future

Looking to the future, the team at mib Management Institut Bochum GmbH has ambitious plans: “We are aiming to fully integrate AI into our integrated management system in order to set new standards – especially in German-speaking countries.”