Request Tracker

Issue tracking made easy!


Manage your clients’ requests directly. Request Tracker works seamlessly with your primary E-Mail adresses.

  • Integrate your existing e-mail accounts
  • Use our predefined accounts for plug and play onboarding


There is no need to adapt your workflow. Request Tracker is reproducing your existing individual workflow.


Problems are solved faster and easier in collaboration. Share views and information with your coworkers or even involve your customers by granting them direct access to your Request Tracker ticket queue.

Increase Performance
Request Tracker Features


  • Fine grained rights and permissions
  • Multiple search options
  • Automatic notifications via E-Mail
  • Full custom field support
  • Self-Service Customer Portal


  • Hosted in Germany: We provide highest industry standard
  • Managed Hosting: Updates, backups and availability are handled by a team of experts
  • One click setup: Apps are immediately available
  • Monthly Cancellation: Cancel your subscription on a monthly basis

Learn more

  • Basic

    • Good for up to 10 users
    • Space for attachments: 25 GB
    • Monthly callable
    • Recommended for startups
  • Advanced


    • Good for up to 50 users
    • Space for attachments: 100 GB
    • Monthly callable
    • Recommended for SMEs
  • Premium

    • Good for up to 200 users
    • Space for attachments: 400 GB
    • Monthly callable
    • Recommended for enterprises
  • Custom

    • Need anything more special?
    • Get in touch with our team of experts to discuss a customized solution for you.